Website and operator
Website: https://jewelboxmfg.com
Version: 21 October 2026
Effective date: First publication of this approved version on this website.
These terms are limited to website information display and packaging inquiries on this independent website. The named website operator is HC PACKAGING VIETNAM COMPANY LIMITED, registered at Lot C-10B-CN, Road D13, Bau Bang Industrial Park Expansion, Bau Bang Commune, Ho Chi Minh City, Vietnam.
Sales inquiries may be directed to thomas@hcpackagingus.com or the website's confirmed WhatsApp button. Privacy questions should be directed separately to hc@hcpackagingasia.com.
Product references and buyer decisions
The website presents packaging references to help buyers compare appearance, structure and documented specifications, and prepare a project brief. A photograph shows the depicted reference; it does not by itself establish usable interior dimensions, material certification, test performance, manufacturing assignment, origin, or suitability for a particular item.
Check the selected reference against your jewelry dimensions, insert requirements, artwork, quantity and intended use. Product identity and recorded details are retained as reference information. Final materials, dimensions, tolerances, finish, artwork and any required evidence should be confirmed for the project before an order is agreed.
Company-level manufacturing information describes the stated network. It does not assign every product or order to a particular factory. Certificate-holder, scope, validity and any order-level claim require the applicable supporting documents. The website's legal-page operator does not determine the contracting entity, manufacturing entity or certificate-holder for every transaction.
Inquiries and contact actions
The form collects a project brief for review. A successful save acknowledges storage of that request; it does not confirm an order, price, production reservation, delivery commitment or receipt by an email inbox. A duplicate response means matching content was already saved within the application’s matching window. An error or connection failure should not be treated as successful storage.
After an inquiry is saved, the website sends separate email notifications through NetEase SMTP to Thomas and the authorized backup identified in the Privacy Policy. Notifications support manual review and are not automatic replies to the visitor. A saved inquiry remains available in the protected Reader if an email fails; a successful save does not guarantee inbox delivery or staff review. Thomas and a separate authorized backup review saved inquiries manually at 09:00 and 17:00 on Vietnam business days (Asia/Ho_Chi_Minh). The first-response target is within one business day; it is an operational target rather than a promise that a message has been delivered or read. Staff reply through approved company communication channels and escalate unresolved or privacy matters to the designated operator.
Email and WhatsApp buttons open the visitor's selected communication channel and may prefill a reference. The visitor decides whether to send a message. Opening the channel is not evidence of sending, delivery or a reply. Product references sent through those channels support the discussion and do not create an order confirmation.
Quotations, samples and orders
Price, currency, taxes, payment arrangements, shipping arrangements, final material sourcing, production allocation, delivery commitments and any sample or order approval procedure require project-specific confirmation. Website examples and general company starting points do not replace the agreed quotation, specification or order terms.
Sampling and production timing shown elsewhere on the website are planning references subject to specification, quantity and scheduling. Any project-specific MOQ or lead time must be confirmed for the selected configuration. No checkout, card payment, automatic order acceptance, returns process or cancellation service is introduced by these website terms.
These website terms cover information display and inquiries only. They do not establish commercial transaction terms. Any actual transaction, its contracting party and its commercial terms require separate project-specific confirmation. This draft does not assign a contracting party, price guarantee, refund rule, payment rule, warranty or liability allocation.
Information and artwork supplied for a brief
Provide accurate contact and project information and identify the reference you want reviewed. Share artwork and other materials that you are authorized to provide for the discussion. The current form accepts text fields; it has no file-upload field. Any later artwork transfer, confidentiality arrangement, intellectual-property permission or artwork approval process must be agreed through the actual project workflow. No intellectual-property transfer or license is created by this draft.
Website data and third-party channels
The Privacy Policy explains the inquiry data flow and contact choices. Inquiry information is used only for inquiry review, specification clarification, project-specific replies, and security and abuse prevention. Email applications, email providers and WhatsApp operate outside the website form; information sent through them follows the chosen communication route. The final public notice must match the approved host, recipients, retention arrangements and operational access. Future analytics, advertising or messaging integrations require separate approval and a corresponding text review.
Issues and corrections
For a product-reference or inquiry issue, contact the sales channel with the reference and enough context to identify the request. Use hc@hcpackagingasia.com for a privacy issue. The primary inquiry contact hands outstanding work to the authorized backup when unavailable; privacy requests follow the separate privacy contact and approved manual handling process. No guaranteed commercial outcome is promised.
Applicable law, disputes and final publication
These Website and Inquiry Terms are governed by the laws of Vietnam, subject to any mandatory protections or jurisdictional rules that cannot lawfully be excluded. The parties will first seek to resolve disputes relating to website use or the submission of inquiries through good-faith discussions. If a dispute remains unresolved, it may be submitted to a court of competent jurisdiction in Vietnam, without prejudice to any mandatory rights or alternative forum that applicable law requires. These Terms do not govern quotations, orders, payments, delivery or other commercial transactions, which require separate agreements.
The final public version requires the approved domain, effective date, operating description and full-text approval. The original website's policies must not be assumed to apply automatically to the new independent domain. Any approved changes will be reflected in the final version before release.